Geiger Computers Customer Forum

Entries categorized as ‘Customer Questions’

What is SAFE MODE and how do I find it?

March 26, 2007 · Leave a Comment

We get this one a lot. Your computer comes with a certain way to start called Safe Mode. This is a stripped down version of your computer with no frills. No fancy wallpaper or settings, no startup programs, nothing runs unless you say so. For this reason it’s a great way to find out what’s wrong with your computer, and in most cases help you get rid of spyware.

To start your computer in Safe Mode, turn off your computer and perform these steps in this order:

1. press the power button
2. start tapping the F8 key on your keyboard while your computer is starting
(you’ll find it along the top row of your keyboard)
3. Stop tapping F8 when you see this screen:
safe mode
4. now use the arrow keys on the keyboard to get to Safe Mode, or my personal choice, Safe Mode with Networking. This will start the computer in Safe Mode.

If you’re trying to get rid of spyware and adware, try running a scan in safe mode first. It just might do the trick.

Geiger Computers

Categories: Customer Questions

How much memory does my computer have?

March 26, 2007 · 2 Comments

It’s a good idea to know how much memory is in your computer, and what those numbers mean. For example, is 512 MB a lot or a little? Let’s find out:

First, right-click on your My Computer icon (either on your desktop or in your START menu). This will open a menu, and at the bottom, click Properties.

right-click My Computer and choose Properties

This will open the System Properties window. Under the General tab you will see a section called Computer: This shows you what kind of processor or CPU you have (mine says Pentium 4) the processor speed (mine is 2.66 GHz) and the amount of memory (mine is 992 MB).

System Properties Window

Since this question is about memory, lets look at that for now. A computer running Windows XP is going to need at least 512 MB to run smoothly and respond quickly when you tell it to do something (like open your email). Doubling the amount of memory in your computer makes a big difference in response time. So if you think you’re computer is running too slowly, adding memory might be the solution.

A computer running Windows Vista will need at least 1000 MB (or one gig) of memory to be highly responsive. I’ve found that whatever Microsoft states as their required amount of system resources needed to run their software, I have to double that.

And that’s it. Feel free to add a comment to this post if you need any more information.

Geiger Computers

Categories: Customer Questions